In Touch Development

What do I do?

In over 25 years of working in environments ranging from Olympic Games to blue chip, UK and Global businesses, the demands have always been the same.      

To deliver under pressure.

Tim Gallwey (The Inner Game of Tennis) wrote that      

"performance is potential minus interference".

My job is helping eliminate the interference.

From numerous meetings over these last 25 years, here are some examples of individual and collective 'interference' that I've been asked to work with.

You might recognise a few...

  • "The team aren't tight enough"    
  • "She isn't showing any emotional intelligence"  
  • "I'm just not sure I can do it"
  • "He is incredibly bright but just can't manage people" 
  • "She needs to be more resilient" 
  • "It's a new team, they need to get going, fast"
  • "He needs support, someone to talk things through with in his new role" 
  • "Either they learn to get along or one of them will have to go"                
  • "The team need to have more trust, they're stuck in a silo mentality" 
  • "It's a global team, they're all country leaders but they just don't work as a team"
  • "She is one of our most talented but she just lacks confidence"  
  • He's the weak link..."
 

" We can't solve problems by using the same kind of thinking we used when we created them".

Albert Einstein


For those involved in any of these situations it can be difficult.

Often the pressure to 'get things sorted out' can, paradoxically, reinforce blockages and blind spots which then further inhibit performance and undermine confidence.

My role is to help individuals and teams see situations from different perspectives, to understand their 'mental maps', the experiences, beliefs, attitudes and biases which drive behaviour and which can, often unknowingly, lock us into a dangerously rigid view.

Through raised self and collective awareness, thinking becomes more agile, we adapt quickly, teams becomes 'tighter' and we respond rather than just react.